Community Management

Helping your association accomplish more

A prosperous community needs a trusted advisor that pays attention to the big picture as well as the small details.

We believe in delivering best in class management experiences and services that set our clients and the communities we serve above the rest by delivering consistency, care, and efficient communication.

01 / Finance & Accounting

Financial security you can trust

Financial strength and stability are vital to the success of a community.  We offer the broadest array of financial and accounting services in the industry completed by our team of in house, local accounting team.

Services Include:

  • Accounts payable and receivable
  • Assessment billing and collections
  • Budget analysis and preparation
  • Check preparation and distribution
  • Full cash management suite services
  • Balance sheets and income statements
  • Secure electronic funds management
  • Investment banking solutions
  • Income and expense projections
  • Investment fund and rollover date monitoring
  • Secure web-based electronic invoice processing
  • Vendor portal
  • $6M fidelity bond, the industry’s highest level of protection
02 / Collections & Enforcement

Continual support for smooth business operations

Our experience has taught us that it's not a one size fits all approach. The key to an effective and efficient business begins with options and resources that are customizable to all your association needs.

Services Include:

  • Governing document enforcement
  • Rules & regulation enforcement
  • Policy development & enforcement
  • Dedicated collection team
  • Delinquent account management
  • Legal support
  • Full-service third-party collection agency
03 / Elections & Governance

Helping you make informed decisions

Through our third-party technology platform, Cinc, we have designed our services to help make your board shine and optimize the use of all our community resources.

Services Include:

  • Board updates and meeting packages
  • Board portal/app (Cinc): access to financials, work orders, private messages, and violations
  • Homeowner portal/app (Cinc): access meeting schedules, minutes, and surveys
  • Regular property visits
  • Violation reporting
  • Non-compliance notification
  • Architectural and design reviews
04 / Service Contracts

Streamlining contracts and agreements

Put our nearly 40 years of experience to work for you! We take pride in delivering optimal service through trusted preferred vendors, using our national buying power to realize savings for our clients.

Services Include:

  • Contractor sourcing and vetting
  • Bulk bidding for service contracts
  • Realized savings that are impactful to your association's bottom line
05 / Homeowner Communications

Creating a buzz that keeps people in the know

Effective property management begins with strong, timely communication for your residents—fostering a true neighborhood feel and sense of belonging.

Services Include:

  • Homeowner portal powered by Cinc
  • Community newsletters
  • Customized community websites to fit your needs
  • Messaging services
  • Coming Home Magazine
06 / Insurance Services

Customized coverage for your needs

At Cities Management, An Associa® Company, we believe it’s not about the person, it's about the team. Our insurance services department offers industry expertise and support to our clients, and designs competitively priced insurance programs to meet your associations master policy insurance needs.

Insurance Services & Support Includes:

  • Condominiums
  • Cooperatives
  • Single-family & master-planned communities
  • Townhomes
  • Proven industry leaders that specialize in insurance for common interest communities
  • Comprehensive bidding and review process
  • Customized bidding template to ensure apples-to-apples bids to compare.
  • Vetted network of insurance brokers
  • Annual bidding of insurance policies to ensure competitive pricing and appropriate coverages

Partner with us

We do what it takes to care for our communities, homeowners, and partners.

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A powerful way to manage communities

Find out how we can bring your vision to life.